member's faq
Frequently asked questions
Call or text us at: 352-448-1128
Email us at: frontdesk@happykisspoledance.com
Start with any beginner friendly class. Here is a key to help guide you:
💋 Beginner friendly
💙 Foundations classes
💜 Choreography classes
💛 Conditioning & flexibility classes
💖 Special skills classes
You should always have the following in your pole bag:
Water
Shorts
Kneepads
Layers especially for floor based classes & cooler weather
Socks
Your favorite pole shoes
Yes! You can purchase extra classes at discounted rate for members.
No worries. Sign up for the waitlist! If a spot becomes available, you will be automatically bumped in and notified. If it's only a few hours before the class begins - you'll receive a text to confirm your availability first prior to being added.
Ask your Foundations Instructor for an evaluation to make sure you are proficient at your current level. Leveling up is NOT a requirement to have a fulfilling movement practice but we are here to help you if that is part of your goal.
Absolutely! Go to our private lessons page. If the date/time/instructor you would like to work with isn't posted, contact us directly to book.
1. 👉 Email us at frontdesk@happykisspoledance.com at least 15 days before your next renewal date.
2. 🎁 The pause fee is just $15/month and lets you hold on to your current rate.
3. 📅 Pauses will always begin on your membership renewal date—so if you're charged on the 1st of the month, your pause will start then.
4. You can still take classes during your pause🤸♀️. It’s a great way to catch up on any credits that might be expiring soon, while still holding your spot. Your class credit expiration dates will be pushed back too!
5. Memberships can be paused for up to 2 months at a time.
We hate to see our members go, but completely understand that change is an inevitable part of life. Before canceling, we would urge you to consider pausing your membership instead.
Memberships can be canceled after their initial term.
To cancel, Email us at frontdesk@happykisspoledance.com at least 15 days before your next renewal date and we will email you back with a confirmation.